Privacy Policy (ENG)

Unlocked Athletics

We follow the current privacy legislation. Because we place great value on the privacy of our customers. In addition to privacy, we attach great importance to the health of our customers.

 This creates the chance that we need personal information from our customers to be able to give correct advice regarding fitness and health.

This statement is fully in accordance with the General Regulations on Data Protection (AVG). This privacy policy applies to our website www.unlockedathletics.com (website), www.unlockedathletics.nl (website) and the services we offer on and around this site. This statement will show you which data we use and how we store, protect and process this data.

Statement

Unlocked Athletics, established at Zilversparstraat 3, 6562 HB Groesbeek, is responsible for the processing of personal data as shown in this privacy statement.

Contact details

Website: www.unlockedathletics.com

Website: www.unlockedathletics.nl

Company: Unlocked Athletics

Address: Zilversparstraat 3, 6562 HB Groesbeek

Contact: Djamel Spaan is the Data Protection Officer of Unlocked Athletics. He can be reached via djamelspaan@unlockedathletics.nl or info@unlockedathletics.nl.

Personal data that we process

Unlocked Athletics processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name

  • Gender

  • Date of birth

  • Address details

  • Telephone number

  • E-mail address

  • IP address

  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

  • Location data

  • Information about your activities on our website

  • Bank account number

Special and / or sensitive personal data that we process

Unlocked Athletics processes the following special and / or sensitive personal data of you:

– health (during the coaching clients share sensitive personal information)

– data of persons younger than 16 years of age. Our website and / or service does not intend to collect data on website visitors who are younger than 16 years of age. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children ‘s online activities in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at info@unlockedathletics.nl and we will remove this information.

 

For what purpose and on what basis we process personal data

Unlocked Athletics processes your personal data for the following purposes:

  • Processing your payment

  • Sending our newsletter and / or advertising brochure – Being

  • able to call or email you if necessary to be able to perform our services

  • To inform you about changes to our services and products

  • To offer you the possibility to create an account

  • To deliver goods and services to you

  • Unlocked Athletics analyzes your behavior on the website in order to improve the website and adjust the range of products and services to your preferences.

  • Unlocked Athletics also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

 

How long we store personal data

Unlocked Athletics does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected. We use the following retention periods for the following ( categories ) of personal data:

 

Category personal data: All customer data

Retention period: As long as the customer follows a coaching program from us and/or has an active account on our website.

Reason: To be able to provide the customer with the best possible advice in his / her health. If the customers decide to quit the program he / she can command us to delete all the data we have on them. But if they want to possibly start another program from us in the future we advice not to request total removal of their data. 

 

Sharing personal data with third parties

Unlocked Athletics does not sell your data to third parties and will only provide this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Unlocked Athletics remains responsible for these processes.

 

Cookies, or similar techniques, that we use

Unlocked Athletics uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Unlocked Athletics uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and have requested your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

 

Viewing, adjusting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Unlocked Athletics and you have the right to data transfer-ability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@unlockedathletics.nl. To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks . Unlocked Athletics would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority.

 

How we protect personal data

Unlocked Athletics takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@unlockedathletics.nl.